The Automated Conferencing Environment for the Enterprise, End-Users and CSPs

JCS Technologies, Inc. to Present Web Seminar on ‘The Automated Conferencing Environment for Enterprise End-Users and CSPs’.

 

Presentation to highlight ways to increase efficiency, cost-effectiveness, and customer satisfaction through conference process automation.

 

 Apollo Beach, FL, March 29, 2004 - JCS Technologies, Inc., application developer for the audio conference and web collaboration industry, in conjunction with Wainhouse Research, an independent market research firm that focuses on critical issues in the rich media conferencing and communications fields, will present ‘The Automated Conferencing Environment for Enterprise End-Users and CSPs”.  The presentation identifies methods of automating the conference processes, and highlights the benefits achieved by internal-users and end-users.

 

 As the conference industry matures, competitive pricing and ease of use will be critical survival factors for conference service providers and enterprise conference providers. “Automating the conferencing environment can provide significant advantages for both enterprise conferencing departments and conferencing service providers," reports Ira M. Weinstein, Senior Analyst at Wainhouse Research.  "An initial investment in automation technology can drive down costs while increasing customer satisfaction and system reliability."  In addition, automation of end-user processes integrates conferencing into the daily workflow of the customers and is critical to retaining and growing your customer base. This presentation will address automation of all of the processes within an enterprise or CSP conference bureau.

 

 The web seminar will be held on Thursday, August 26, 2004 at 11:00 AM Eastern. Click here to view the recorded webinar.

 

About JCS Technologies, Inc.

 JCS Technologies, Inc. was founded in 1993 and has developed software applications for major conferencing service providers and bridge manufacturers.  The objective of every employee at JCS Technologies is to provide excellent service by forming a partnership with our customers to deliver products that will make their business successful.

 

 For more information, visit www.jcstechnologies.com or call 813-641-2162.

 

About Wainhouse Research

 Wainhouse Research is an independent market research firm that focuses on critical issues in the rich media conferencing and communications fields. The company conducts multi-client as well as custom research studies for industry vendors, consults with end users on key implementation issues, publishes a news bulletin, white papers, and market statistics, and delivers public and private seminars as well as speaker presentations at industry group meetings.

 

 For more information, visit www.wainhouse.com or www.wrplatinum.com.