Reduce operations costs and time to delivery with BACK office tools

Back Office Tools reduce the time and effort required to process back office functions.  Customer and end-user data flows automatically from the entry mechanism into the billing system and service systems (audio, video, web collaboration). Billing data from service systems flows automatically into the billing system, minimal manual effort is required to create invoices. These tools reduce your costs and increase customer satisfaction.

The full set of back office tools has been implemented utilizing Microsoft® Solomon® Financial System. This implementation provides a sophisticated billing capability allowing for a variety of pricing, discounting, and taxing options. The system can be implemented as the corporate financial system or as an intermediary step, with exports to your corporate financial system.

MicroSoft® Solomon® Financial system integration

Service CDR Integration automatically collects billing records on a daily basis from audio, video, and web collaboration services, storing them in a standard format.

Service CDR Integration

Bill Creation processes the billing records collected by SCI creating billing records in the billing System.

Bill Creation

Customer Data Integration automatically adds customer information into billing and support systems when a customer is entered into your CRM.

Customer Data Integration

BACK OFFICE TOOLS

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813-731-4673